Thank you for choosing Altly.in. We appreciate your trust in us for your subscription needs. Please read this policy carefully as it sets out the terms and conditions under which you may cancel your subscription with us and the refund policy applicable thereafter.
Cancellation of Subscription
Subscription Cancellation: You may cancel your subscription at any time by logging into your account on Altly.in and following the cancellation instructions provided. Once you cancel your subscription, you will retain access to the services until the end of your current billing period. Your subscription will not be renewed after the current period expires.
Automatic Renewal: Please note that our subscriptions renew automatically unless cancelled. By subscribing to our service, you authorize us to charge your credit/debit card or payment method on file for the renewal term at the then-current subscription rate.
No Refunds: Please be aware that once payment is made for a subscription, it is non-refundable. We do not offer refunds or prorated refunds for any unused portion of the subscription term.
Exceptions to Refund Policy
- Technical Issues: In the event of technical issues or service interruptions that prevent you from accessing our services for an extended period, please contact our support team at support@altly.in. We will investigate the issue and, if appropriate, provide a refund or credit at our sole discretion.
Contact Us
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at support@altly.in.